Legal

Privacy Policy

Effective date: June 25, 2026

NestlyPrint, Inc. ("NestlyPrint," "we," "us," or "our") is committed to protecting your privacy and handling your personal information responsibly and transparently. This Privacy Policy describes the information we collect, how and why we use it, the parties with whom we share it, and the rights and choices available to you. It applies to the NestlyPrint website, applications, and related services (collectively, the "Service"). By accessing or using the Service, you acknowledge that you have read and understood this Policy.

1. About NestlyPrint

NestlyPrint operates a distributed manufacturing marketplace that connects customers who need parts, products, or designs with independent local makers who provide 3D printing, CAD design, and related fabrication services. NestlyPrint, Inc. is the data controller responsible for your personal information. For any privacy-related questions or requests, please contact [email protected].

2. Information we collect

We collect the following categories of information:

Account and profile information — your name, email address, account type, and general location (city, state, and ZIP code).
Maker listing information — for makers, details such as equipment or software, services offered, materials, pricing, build capabilities, and descriptions.
Order and transaction information — the design files and reference materials you upload, materials, quantities, notes, order status, quotes, prices, and applicable taxes.
Communications — messages exchanged through our in-platform messaging system and any correspondence you send to our support team.
Payment and payout information — payments are processed by our payment provider, Stripe. We do not collect or store full payment card numbers on our servers. For makers who receive payouts, we store only the payout method or details you choose to provide (for example, a connected payout account identifier or a payout reference you enter).
Technical and usage information — IP address, browser and device type, and pages accessed, collected automatically through server logs and essential cookies to operate and secure the Service.

3. How we use your information

To operate the marketplace — creating accounts, publishing listings, matching orders with makers, and enabling messaging between members.
To process orders, calculate prices, taxes, and platform fees, and facilitate payments and maker payouts.
To verify makers and maintain trust, quality, and safety across the platform.
To provide customer support and respond to your inquiries.
To operate, secure, analyze, and improve the Service.
To comply with applicable legal, tax, and regulatory obligations and to enforce our Terms of Use.

4. How we share information

We share personal information only as necessary to operate the Service and never sell it. Specifically, we may share information with:

Other members — to fulfill an order, the relevant customer and maker receive the information needed to complete the transaction (such as name, order details, messages, and pickup or delivery details).
Service providers — trusted vendors who perform services on our behalf, including payment processing (Stripe), hosting, and infrastructure, under contractual confidentiality obligations.
Legal and safety purposes — where required by law, regulation, or legal process, or to protect the rights, property, or safety of NestlyPrint, our members, or the public.
Business transfers — in connection with a merger, acquisition, financing, or sale of assets, subject to this Policy.

5. Your files and intellectual property

You retain all ownership rights in the files, designs, and content you submit. You are solely responsible for ensuring you have the legal right to produce what you upload. Makers may use your files only to fulfill your order and must not reproduce, redistribute, or retain them beyond what is necessary to complete the order.

6. Payments and taxes

Payments and payouts are processed securely by Stripe, Inc., subject to Stripe's own privacy policy and terms. Where applicable, we calculate and collect sales tax based on the maker's location and remit or report it in accordance with applicable law. We retain transaction records as required for accounting, tax, and legal purposes.

7. Children's privacy

NestlyPrint welcomes students and young makers. We do not knowingly collect personal information from children under 13 without verifiable parental consent. Individuals under 18 should use the Service only with the involvement and consent of a parent or legal guardian. If you believe a child has provided us with personal information without appropriate consent, please contact us and we will promptly delete it.

8. Your rights and choices

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may object to or restrict certain processing. Depending on your location, you may have additional rights under laws such as the EU/UK General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA), including the right not to be discriminated against for exercising your rights. To make a request, contact [email protected]. We will respond within the timeframes required by law.

9. Data retention and security

We retain personal information only for as long as necessary to provide the Service, comply with our legal and tax obligations, resolve disputes, and enforce our agreements. We employ reasonable administrative, technical, and organizational safeguards — including encrypted transport (HTTPS), hashed passwords, and access controls — to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Cookies and similar technologies

NestlyPrint uses a minimal set of cookies and similar technologies (such as browser local storage) that are strictly necessary to operate the Service. We do not use third-party advertising or cross-site tracking cookies. The cookies we use are described below:

Cookie	Purpose	Type	Duration
`mh_session`	Keeps you securely signed in to your account.	Essential	Up to 30 days
Browser local storage	Remembers interface preferences and supports core functionality.	Essential	Until cleared
Stripe cookies	Set by Stripe during checkout to process payments and prevent fraud.	Essential (third-party)	Per Stripe's policy

Because these cookies are strictly necessary, the Service may not function correctly without them. You can manage or delete cookies through your browser settings; doing so may affect your ability to sign in or complete orders. If we introduce any non-essential cookies in the future, we will request your consent first.

11. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will revise the "Effective date" above and, where appropriate, provide additional notice. Your continued use of the Service after an update constitutes acceptance of the revised Policy.

Terms of Use

Effective date: June 25, 2026

These Terms of Use ("Terms") govern your access to and use of the NestlyPrint Service. By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.

1. Eligibility and accounts

You must be at least 13 years old to create an account. Members under 18 must have the permission and supervision of a parent or legal guardian, who accepts responsibility for their activity. An account is required to place orders or to offer services as a maker. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account, and you agree to provide accurate and current information.

2. Acceptable use

Provide accurate information and keep your listings and communications honest.
Only upload or request the production of files you have the lawful right to use. You may not request or produce weapons or weapon components, illegal items, hazardous goods, or anything that infringes the intellectual property or other rights of any third party.
Treat other members with respect. Harassment, discrimination, fraud, and abuse are prohibited.
Do not attempt to circumvent the platform, its fees, or its safety measures, or to disrupt or compromise the Service.
Makers are responsible for operating their equipment safely and for complying with all applicable laws, licensing, tax, and regulatory requirements.

3. Fees, payments, and taxes

Creating an account and placing an order are free. When a customer approves a maker's quote, NestlyPrint facilitates payment through our payment processor. The customer's total includes the maker's price, a platform service fee (commission), and any applicable sales tax, each shown transparently before the customer pays. NestlyPrint retains the service fee and the collected tax (which is remitted or reported as required by law); the maker receives their quoted price. Where a maker has connected automatic payouts, their share is transferred to them automatically; otherwise, NestlyPrint pays the maker directly using the payout details they provide. Estimated totals shown before a maker confirms are estimates only, and the maker confirms the final price before work begins. Fees may change with prior notice posted on this page.

4. Marketplace role

NestlyPrint provides a venue that connects independent customers and makers. Makers are not employees or agents of NestlyPrint. Except for facilitating payments, NestlyPrint is not a party to the agreements formed between customers and makers and does not guarantee the quality, safety, legality, or timeliness of any order. Any dispute arising from an order is primarily between the customer and the maker, though we may, at our discretion, assist in good-faith resolution.

5. Reviews and content

You are responsible for the content you submit, including listings, messages, and reviews, and you grant NestlyPrint a non-exclusive license to display such content as needed to operate the Service. Reviews must reflect genuine experiences and must not be false, misleading, or abusive.

6. Disclaimers and limitation of liability

The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. To the fullest extent permitted by law, NestlyPrint and its officers, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising from or related to your use of the Service. Our aggregate liability for any claim relating to the Service will not exceed the greater of the fees we earned on the order giving rise to the claim or one hundred US dollars (US$100).

7. Termination

You may stop using the Service at any time. We may suspend or terminate access to the Service for any member who violates these Terms or applicable law, or to protect the integrity and safety of the platform.

8. Changes and contact

We may update these Terms from time to time; the "Effective date" above reflects the latest version, and material changes will be communicated where appropriate. Questions about these Terms may be directed to [email protected].